Among the numerous obligations RTOs face post-registration—annual declarations, AVETMISS reporting, marketing compliance—validation is often the most dreaded.
We have numerous articles on validation, but let's go back to the term itself. ASQA defines validation as a quality review of the assessment process.
Validation involves verifying which areas of an RTO's assessment process are correct and highlighting where improvements are needed. Understanding its key components makes the task less intimidating.
As per the 2015 SRTOs Clause 1.8, RTOs are required to ensure their assessment systems, including RPL, meet training package requirements and follow the Principles of Assessment and Rules of Evidence.
According to the standards, two types of validation are necessary.
The initial type of assessment validation ensures compliance with the training package assessment requirements within your RTO's scope.
The next validation type confirms assessments are conducted following the principles of assessment and rules of evidence.
This shows that validation happens pre- and post-assessment. We will focus on the first type—assessment tool validation.
Exploring the Two Types of Assessment Validation
Assessment Validation: What It Is
As noted earlier and in previous blog posts, validation comprises two stages: (1) assessment tool validation and (2) post-assessment validation.
Assessment tool validation, also called pre-assessment validation, pertains to ensuring all unit requirements are addressed, as outlined in the first part of the clause, ensuring total workbook compliance.
Conversely, post-assessment validation focuses on the implementation side, ensuring Registered Training Organisations conduct assessments in line with the Principles of Assessment and Rules of Evidence.
Our focus in this article will be on assessment tool validation.
Procedure for Assessment Tool Validation
Having reviewed the two types of validation, let’s dive into the specifics of assessment tool validation.
When Assessment Tool Validation Should Be Done
The aim of assessment tool validation is to ensure that all elements, performance criteria, and performance and knowledge evidence are covered by your assessment tools.
This implies that any time new learning resources are obtained, assessment tool validation must be done before student use.
There's no need to wait for your next 5-year cycle validation schedule. Validate new resources immediately to ensure they are suitable for student use.
However, there are additional reasons to conduct this type of validation. Perform assessment tool validation also when you:
- when resources are updated
- add new training products on scope
- course gets reviewed against training product updates
- your risk assessment includes identifying your learning resources as a risk
The Australian Skills Quality Authority's risk-based regulatory approach means RTOs should conduct regular risk assessments. Complaints from students about learning resources are a prime opportunity for assessment tool validation.
Identifying Training Products for Validation
Keep in mind, this validation ensures compliance of all learning resources before use. All RTOs must validate resources for each unit.
Resources Needed to Start Assessment Tool Validation
Educational Materials
Given that you are validating your assessment tools, you will need the complete array of your learning resources:
Mapping tool – the first document to check. It indicates which assessment items align with unit requirements, making validation faster.
Learner/student workbook – ensure it is suitable as an assessment tool during validation. Check if instructions are clear and answer fields are sufficient. This is a common issue.
Assessor guide/marking guide – ensure sufficient instructions for assessors and clear benchmarks for each assessment item. Clear benchmarks are vital for reliable assessment outcomes.
Other related resources – such as checklists, registers, and templates developed separately from the workbook and marking guide. Ensure they are suitable for the assessment task and address unit requirements.
Validation Committee
Clause 1.11 describes the requirements for validation panel members, indicating that validation can be performed by one or more persons. RTOs often require all trainers and assessors to attend, and sometimes industry experts are invited.
Your validation panel, as a group, must possess:
Vocational competencies and current industry skills relevant to the unit being validated
Recent knowledge and skills in vocational teaching and learning
Any of the following training and assessment credentials:
TAE40116 Certificate IV in Training and Assessment or its equivalent
Validation document/template
Having a validation tool helps you with both the validation process and documentation. Using a validation tool makes it easier to look at how each assessment item maps against each unit requirement.
A validation tool assists in both the validation process and documentation. It simplifies identifying how each assessment item corresponds to each unit requirement.
At the same time, it can serve as your document evidence that you have validated your resources before letting the students use them.
Additionally, it can provide proof that you have validated your resources before students use them.
While ASQA does not have a recommended or required template for assessment tool validation, many templates are available online. These tools generally require validators to review the tools as a whole to see if they meet the principles of assessment.
Principles of Assessment Guide Yes/No/Partially Comments
1. Fair
2. Flexible
3. Valid
4. Reliable
While templates of this kind simplify validation, they can introduce judgment errors due to a lack of space for comments on each assessment item.
We strongly recommend using a more detailed template to inspect each unit requirement and the assessment items that map to them. Here is an example:
Element Performance Criteria Assessment Guidelines Benchmarks Assessment Instrument Rectification Recommendations
What do you Need to Check?
What Needs Review?
As outlined in our blog post Common Problems In Assessment Tools, your assessment tools must ensure trainers follow assessment principles and evidence rules.
Assessment Basic Principles
Fairness – Does the assessment process provide equal opportunity and access to everyone?
Flexibility – Does the assessment provide multiple options to show competence according to various needs and preferences?
Validity – Is the assessment measuring what it is supposed to measure? Is it a valid tool for assessing the required skill or knowledge?
Reliability – Will the assessment produce the same results each time, regardless of who conducts the training? Will different assessors make consistent decisions on skill competence?
Fundamental Rules of Evidence
Validity – Is the evidence verifying that the candidate has the skills, knowledge, and attributes described in the unit of competency and associated assessment requirements?
Sufficiency – Is there enough evidence to ensure that the learner has the skills and knowledge required?
Sufficiency – Is there sufficient evidence to ensure the learner has the required skills and knowledge?
Authenticity – Is the assessment tool ensuring that the work is the candidate’s own?
Currency – Are the assessment tools updated to reflect current units of competency and industry practices?
Even though these are regularly addressed in VET professional development and nationally recognised training, numerous tools fail to meet these requirements.
To avoid employing learning resources that leave unit requirements unmet, be sure to adhere to these guidelines:
Show What You Mean
Observe the verbs in the unit requirements and ensure they are addressed by the assessment item. For instance, in the unit CHCECE032 Nurture babies and toddlers, one performance evidence requirement asks students to:
Complete each of the following actions at least once with two different babies under 12 months old in a safe environment, using age-appropriate verbal and non-verbal communication as per service and regulatory requirements:
change diapers
prepare bottles, feed babies from bottles, and clean equipment
prepare solids and feed babies
respond to baby signs and cues appropriately
prepare infants for sleep and soothe them
monitor and encourage physical exploration and gross motor skills suitable for the age
Having students explain the process of nappy changing for babies under 12 months doesn’t meet the unit requirement. Unless it’s meant to assess underpinning knowledge (i.e., knowledge evidence), students should be doing the tasks.
Look Out for Plurals!
Pay attention to the numbers. In our example on one of the unit requirements of CHCECE032, this single unit requirement calls for the students to complete the tasks at least once on two different babies under 12 months of age. Having students complete the tasks listed twice on just 1 baby won’t cut it.
Mind the numbers. In our CHCECE032 example, one unit requirement asks students to complete the tasks at least once with two different babies under 12 months old. Doing the tasks twice with one baby doesn’t suffice.
All or No Competence
Pay attention to lists. As illustrated above, if students perform only half the tasks listed, it’s non-compliant. Each assessment item must address all requirements, or the student is not yet competent and the assessment tool is non-compliant.
Can you be more specific?
Could You Be Clearer?
Every assessment item needs clear and specific benchmark answers to guide the assessor’s judgment on student competence. Thus, ensure your instructions are not confusing for students or assessors. For example:
What kind of information can be included in a work package?
What information might be included in a work package?
Answers may include:
Compulsory resources
Corresponding costs
Time required for activities
Allocated duties and responsibilities
When an assessment item calls for multiple answers, indicate the number of answers a student needs to provide. This way, your assessment is reliable, and the evidence gathered is valid.
This is also true for assessment items with double-barrelled questions or those that require multiple answers at once. These can confuse students and assessors, as demonstrated in the sample question below:
Identify a here hazard and/or environmental issue in the work area and select the most effective hazard control hierarchy.
Answers may include, but are not necessarily limited to:
Weather conditions – work area isolation, engineering controls, personal protective equipment
Work area and ground conditions – eliminating hazards, isolation, use of engineering controls
People – isolating, engineering controls, administration
Structural hazards – substitution, isolation, engineering
Chemical hazards – isolating, engineering controls, administration
Equipment or machinery – isolation, engineering, administrative controls
Avoiding double-barrelled questions makes it easier for students to respond and for assessors to accurately judge student competence.
Seeing these requirements, you might wonder, “Don’t learning resource developers provide audit guarantees?” However, these guarantees mean you must wait for an audit to rectify noncompliance. This affects your compliance history, so it’s wiser to take a safe and compliant approach.